Nowadays, reputation is much more than how you act and interact with people. Your online reputation is critical in the digital age, when potential customers can check out reviews from other consumers before making a purchase from you.
In this way, having a solid online reputation with many five-star reviews can make all the difference in whether or not a customer decides to work with you.
After all, who would want to buy services or products from someone who has mostly negative ratings? That’s why it’s so essential for businesses to make sure their reputation is as good as possible by focusing on providing fantastic customer service and ensuring customers are satisfied with the end result.